Gift Vouchers

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Our gift vouchers are a great way of giving our unique baby clothes keepsakes to your friends and loved ones. The perfect present for new parents, Christenings, Mother's Day, Christmas, birthdays...the list is endless! Just choose the amount you want to give.

If you want to give it to them yourself then put your name and address for shipping and we'll pop it in an extra envelope. If you want the voucher to go straight to the recipient then when you checkout make sure you put the name and address of the person receiving the gift voucher in the 'Shipping Address', along with a message, and we'll pop it in the post to them. If there's an amount you'd like to gift that you can't see in the options then give us a quick ring or email and we'll add it on for you.

The voucher will be valid for 12 months from the date it is bought, allowing plenty of time for people to claim it whenever they are ready. All the person you're buying it for has to do is come to the website and go through our normal order process, adding in the voucher code as they checkout in order to redeem it. Gift vouchers are usually dispatched Royal Mail First Class within 1-3 working days, if you need it by a certain date please make a note of this as you checkout or email us.

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We get a lot of questions about the clothing which can be used. This should answer all your questions!

Types of clothing. We use baby grows as a guide for numbers of items (below) but you can send us pretty much any clothing. We can work with all kinds of materials - if they are delicate/knitted then sometimes we back them with another fabric for stability. We struggle to work with very chunky knits and we can’t use plastic rainwear or swimwear. On the whole we can do most things, however the wider the variety of fabrics the less ‘uniform’ the finished item will look.

Number of items. As a guide to what to send in we ask the for equivalent number of babygrows. This assumes babygrows that are approximately 0-6months. If they are tiny babygrows, vest, tops, trousers etc then they would count as half a babygrow. Equally, if the items are much bigger babygrows, or dresses with quite a bit of fabric to them etc, then you may be able to send less. Generally we would say it is better to send slightly too much than too little.

Notes. Please do tell us in a note with the clothes which are the favourites, especially if you are sending more than we’ve asked for, so that we can make sure they appear prominently on the finished item. Please do tell us if you want a bit of everything using. If you don’t, and we don’t need it all, then we will make a decision about what to use and will send back any uncut items. Similarly, it is really important to let us know if you are sending in certain items which are particular favourites, or if you want bits of detailing etc using in a particular way. We will always do our best to adhere to these requests, although it may not always be possible.

Quality. Obviously the most worn items of clothing are often the favourites and we love these. However, please be aware that the more stretched/worn/washed something is, the more delicate the finished item will be as stitches are more likely to pull into little tiny holes on seams. Also, more won/stretchy fabric tends to look more stretched – obviously! This doesn’t mean it is over-stuffed, it is just a consequence of the fabric. We think it still looks lovely, but you just need to be aware that it may look more different to the pictures on the product pages. There are lots of customer photos on our Facebook page (www.facebook.com/lovekeepcreate) so please do look there for more real life examples. We strongly encourage customers to look at the customer photos so that you can get a good idea of the variety in appearance of the products.

Offcuts. We do keep remnants of fabric for a short amount of time after dispatching your order, so if you aren’t happy, or want something back, you need to tell us quickly. Once your order is dispatched then we usually recycle remaining fabric within a few weeks.

How do I send them in? Once you have placed your order you will receive a confirmation email with postage instructions. Please follow the instructions! It is really important to make sure the order reference and a senders address is on the outside of the parcel.

We use two main methods of dispatch - Royal Mail and DPD Local. Please use the table below. We’ve used a number of different tiers to keep prices as low as possible without compromising on the quality of service.

Items	£1.50	£3.50	£7.50	Extra Items
Keepsake Animals & Blankets				£3
Clothing				FREE
Gift Vouchers				FREE
Gift Sets				FREE
Small Items *				FREE

UK Mainland keepsake orders are shipped using DPD Local on a next day delivery service. Highlands & Islands and Northern Island keepsake will be sent using the most cost effective signed for courier. Clothing, gift sets and non-personalised items will be sent via Royal Mail.

Our Keepsake Express Service can be added at the checkout and relates to how quickly we make the items; it does not include the cost of shipping.

We do offer international shipping based on the best courier quotes we can get, it is best to get in touch with us to discuss what you want to order and where it would be going so that we can get a more accurate quote.

It is really important that you tell us if you are going to be on holiday for an extended period so that we don’t dispatch your keepsake during this time. If parcels are uncollected after three weeks the post office/courier return them to us and we will charge the shipping cost again to cover the cost of re-sending it.

We have a maximum postage limit of £15, so we don’t charge anything above this amount.

* Small items includes Grandad Cushions’, Daddy Dress/Shirt, small chicks, letters, classic stockings, keepsake stockings.