All of our precious keepsake items are shipped with DPD Local, which is a fully tracked and signed for 24 hour service.

Keepsakes are generally dispatched within 6-8 weeks of us receiving the clothes from us, although this is less if you use either of our Three Week or One Week Express Options, which are available at the point of Checkout and apply to the whole order.

Once your keepsake is dispatched from us you will get a confirmation email from us to let you know it is On Its Way, as well as an email/text from DPD Local with delivery options.

Clothing, gift sets and other items are dispatched by Royal Mail First Class within 2-3 working days. If you require dispatch quicker than this then please contact us when placing your order.

We do ship internationally but you may need to contact us for our charges for this.

Ordered for Christmas? Please read this important information on Keepsake orders:

Please note, all our deadlines to process keepsake orders in time for Christmas have now passed. If you ordered and delivered clothing items to us by our advertised Express deadline dates your order will be returned to your delivery address in time for Christmas.

Our standard process time of 6-8 weeks is longer over the Christmas period as our workshop is closed between Christmas and New Year.