Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Items£1.50£3.50£7.00£7.50£8.50Extra ItemsDelivery Method
Gift Vouchersn/aRoyal Mail First Class
Gift Sets£1Royal Mail First Class
Grandad Cushionsn/aRoyal Mail First Class
Small Items *n/aRoyal Mail First Class
Standard Animals Category **£3Royal Mail First or Second Class Signed For
Standard Blankets£3Royal Mail First or Second Class Signed For
Standard Animals Category 2 ***£3Interlink courier Next Day
Keepsake Cushions£3Interlink courier Next Day
Large Keepsake Animals£3Interlink courier Next Day
Weighted Keepsakes£3Interlink courier Next Day
All other blankets & quilts£3Interlink courier Next Day
Forget Me Not Frames£3Interlink courier Next Day